RoyalPlanet Terms and Conditions

Welcome to RoyalPlanet — please read these Terms and Conditions carefully before using our services. By accessing our platform, creating an account, or placing any wager, you agree to be bound by the rules and provisions set out in this document. At Royal Planet, we reserve the right to update these terms at any time, and continued use of our services constitutes your acceptance of any revised version. If you do not agree with any part of these terms, we ask that you discontinue use of our platform immediately.

1. About Us and Our Licensing

RoyalPlanet is an online casino that has been operating since 2016, offering a diverse range of gaming entertainment to players across international markets including Europe and Japan. We operate under a Curaçao gaming licence, which governs the legal framework within which all our services are provided. Our Royal Planet casino platform is available in multiple languages — English, German, French, Spanish, Italian, Portuguese, and Japanese — and we are committed to complying with all applicable regulations in each jurisdiction we serve.

2. Eligibility and Account Registration

To use our services, you must meet the following requirements at the time of registration and at all times thereafter:

You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
You must be located in a jurisdiction where online gambling is legally permitted.
You must not be a resident of any country that we have identified as a restricted territory.
You may hold only one active account on our RoyalPlanet platform — duplicate accounts are strictly prohibited.
All information you provide during registration must be accurate, complete, and current.

We reserve the right to refuse registration or suspend any account where we believe these eligibility conditions have not been met. To complete identity verification (KYC), we may request supporting documentation before processing withdrawals or activating certain account features.

3. Deposits and Withdrawals

3.1 Deposit Terms

At Royal Planet, we accept deposits via Visa, Mastercard, Neteller, Skrill, vouchers, and Bitcoin, although availability may vary by country. Our minimum deposit starts from €5–€10 depending on your chosen payment method, and the maximum per transaction is between €200 and €1,000. Please note that a 3% processing fee applies to all deposits. We do not accept payments made by third parties — all funds must originate from an account held in your own name.

3.2 Withdrawal Terms

Here at RoyalPlanet, we process withdrawal requests within a pending period of up to 72 hours, with a total cashout timeframe of 3–5 business days depending on your chosen method. Withdrawal options include credit and debit cards, Neteller, Skrill, and Bitcoin. Our minimum withdrawal amount is approximately €10–€20 or the equivalent in your currency. All withdrawals are subject to completed KYC verification, and payments are processed in the next available payment cycle. If your withdrawal method differs from your deposit method, additional processing time or documentation may be required.

4. Bonuses and Promotional Terms

Our RoyalPlanet casino offers several promotional opportunities, including a 400% first-deposit Welcome Bonus for new players. Alternatively, eligible players may opt for a 100% Cashback Insurance offer, where real cashback is credited once your balance is depleted. We also run ongoing promotions including Cashtravaganza next-day cashback of up to 80%, a weekly Raffle awarding one ticket per €25 deposited, and daily and weekly Tournaments with a combined prize pool of up to $50,000.

All bonuses are subject to wagering requirements that must be fulfilled before withdrawal.
Bonus funds cannot be used in all game categories — restrictions may apply to certain titles.
We reserve the right to withdraw any bonus offer if we suspect misuse or abuse.
Only one bonus may be active at any given time unless we explicitly state otherwise.
Royal Planet casino promo codes and bonus codes must be entered at the time of deposit to qualify.

Our Royal Planet casino free chip and free spins offers, where available, are governed by the same general bonus terms. Any Royal Planet casino no deposit bonus, including limited-time Royal Planet casino free spins or promotional credits, will be subject to specific terms communicated at the time of the offer.

5. Loyalty Programme

We reward loyal players through our Comp Points system. At RoyalPlanet, you earn 1 Comp Point for every €1 wagered on eligible games. Once you accumulate 100,000 Comp Points, these can be redeemed for €100 in real funds. Points are awarded automatically and tracked within your account dashboard. We reserve the right to amend the rate of accumulation or redemption values with appropriate notice.

6. Responsible Gaming

At Royal Planet, we are fully committed to the principles of responsible gambling. We provide a range of tools to help you manage your gaming activity, including deposit limits, session time reminders, self-exclusion options, and temporary cooling-off periods. If you believe your gambling may be causing harm, we encourage you to contact our support team or make use of these tools immediately. Our Royal Planet mobile casino platform and desktop site both provide easy access to responsible gaming settings at all times.

7. Game Fairness and Software

Our RoyalPlanet casino game library includes titles from a wide selection of certified software providers, including Betsoft, Spinomenal, Tom Horn Gaming, Rival, Vivo Gaming, SmartSoft Gaming, Fugaso, Dragon Gaming, Saucify, and many more. We offer slots, table games, live casino, video poker, crash games, scratch and win, jackpot titles, and exclusive games. Our live casino is powered by Vivo Gaming and Fresh Deck Studios, offering real-time roulette, blackjack, baccarat, Casino Hold'em, and poker. All games operate using certified random number generation technology, and our Royal Planet casino payout rates are determined by independent testing of each game's RTP.

8. Account Security and Responsible Use

You are solely responsible for maintaining the confidentiality of your Royal Planet casino login credentials. We strongly advise that you use a unique password and never share your account details with any third party. If you suspect unauthorised access to your account, please contact us immediately at support@royalplanet.casino. For financial matters and document submissions, please use documents@royalplanet.email. Our Royal Planet casino mobile login and desktop login both use encrypted connections to protect your data at all times.

9. Customer Support

Here at RoyalPlanet, we offer 24/7 customer support via live chat. We also provide email support and dedicated phone lines for players in France, Spain, and internationally. Whether you have questions about the Royal Planet casino login free play mode, need assistance with a withdrawal, or want to understand a bonus offer, our team is available around the clock to assist you.

10. Limitation of Liability and Governing Law

At Royal Planet, we make every effort to ensure that our platform operates without interruption, but we cannot guarantee uninterrupted access at all times. We are not liable for losses arising from technical failures, third-party service disruptions, or events beyond our reasonable control. These Terms and Conditions are governed by the laws applicable under our Curaçao licence. Any disputes shall be resolved in accordance with that legal framework. We reserve the right to modify, suspend, or terminate any aspect of our services at our discretion, with appropriate notice provided where required by law.

By continuing to use our Royal Planet casino platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety. For the most current version of our terms, we recommend visiting this page regularly as we may update it from time to time.

Content updated: July 13, 2026